.01 / The brief
Taking the technical weight off a busy charity team.
LGBT Plus came to us looking to hand over the responsibility of managing their website. They found it increasingly time-consuming to keep it secure and up to date, which distracted from their core mission. They needed a partner to modernize the platform, integrate event booking, and enable online donations.
.02 / The approach
Security first, followed by meaningful expansion.
We first modernized the website in 2017, taking full responsibility for maintenance and security. Once the foundation was stable, we focused on growth. We designed and built a mobile app to provide a direct line to their members, ensuring news and event notifications landed directly in their pockets rather than getting lost in social media algorithms.
.03 / The outcome
A digital ecosystem that serves the community 24/7.
By offloading the technical management to us, the LGBT+ staff can focus entirely on delivering support services. The charity now boasts a secure, feature-rich website and a dedicated mobile app that keeps the community connected through real-time notifications, streamlined event bookings, and an easy-to-use donation portal.
